Peloton Headphone Jack Not Working? – [Here’s How to Fix It]

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It’s been a frustrating day for one Peloton user. After spending $2,000 on the bike and additional equipment, the headphone jack stopped working. Now, the user is stuck with a machine that can’t be used to its full potential. Is your Peloton headphone jack not working too?

If that’s true then you have just landed in the right place. In this article, we will find out some of the most common reasons due to which the Peloton headphone jack stops working. Besides that, we will also learn about some solutions that might help you fix this problem.

So, without further ado let’s get started.

Peloton Headphone Jack Not Working: Is It a Hardware Problem?

Peloton Headphone Jack Not Working

The first thing that we need to figure out is whether the problem lies in the hardware or not. There are two ways to do that.

I’ve already made an article about “Bluetooth Speakers For Peloton“, which I recommend you read.

The first one is to check if the headphone jack is working with some other devices. If it does then the problem is not in the hardware. But, if the issue persists even when you use other headphones then there are high chance that there might be a problem in the Peloton bike’s headphone jack.

Another way to check if the problem is in the hardware or not is to take a look at Peloton’s warranty policy. If the company offers a warranty on headphone jacks then it’s most likely that the problem lies in the hardware. But, if there is no mention of headphone jacks in the warranty policy then it’s probably a software issue.

Your Headphones Jack/Port Might Be Faulty

Most of the time the headphone jack for most wired headphones gets damaged. This is one of the most common reasons why your headphone will not work with the Peloton bike.

In order to check if this is the reason why your headphone is not working, you can use another pair of headphones and check if they work with the bike or not.

If the new headphones also don’t work then there might be a problem in the port. In that case, you will have to get the port fixed by a professional.

Peloton Headphone Jack Not Working: Is It a Software Problem?

There are two things that you need to do in order to figure out if the problem is in the software or not.

The first thing is to check if the problem persists even when you use other headphones. If it does then it’s most likely a software issue. But, if the issue is resolved when you use other headphones then there might be some problem in the headphones that you are using.

Another thing that you can do is to reset the Peloton bike. To do that, press and hold the power button for 10 seconds. After that, release the button and wait for the Peloton bike to restart. Now, try using the headphones again and see if the problem is solved.

Peloton Headphone Jack Not Working: Solutions

Solving the headphone jack is like a maze when working with Peloton. You never know what way lead you to your main goal. However, you have to start from somewhere which is the main thing. In order to start from the beginning you will need to find the main reason why this is happening in the first place.

The best way to fix your peloton headphone jack is by trying another pair of headphones. You never know where is the main issue lying. Therefore as a basic principle of engineering, we always start form the basics and gradually make our way to complex problems and their solutions.

If the other pair of headset that you are using is working fine then the issue is with your headset. In this case you need to change your headset only. However, if the other headphone is also not working then there is an issue with the headphone jack of your Peloton bike.

Test Your Headphone Jack

Test Your Headphone Jack

This one might sound a bit complicated but in reality it is easy. You can use this method to find out if there is an issue in the hardware or not. For that, you need two things. The first one is a multimeter and the second one is a 3.5mm headphone jack.

If you don’t have a multimeter then you can borrow it from a friend or you can buy it from Amazon. As for the 3.5mm headphone jack, you can buy it from any electronics store or you can again borrow it from a friend.

Once you have both things, follow the steps given below:

  1. First of all, take the 3.5mm headphone jack and insert it into the multimeter.
  2. Now, take the other end of the headphone jack and insert it into the Peloton bike’s headphone port.
  3. After that, turn on the multimeter and set it to Ohm mode.
  4. Now, you need to check if there is a continuity between the two points or not. For that, you need to touch the two probes of the multimeter to the two points of the headphone jack.

If there is continuity then it means that the hardware is fine and the problem lies in the software. But, if there is no continuity then it means that there is a problem with the hardware and you will have to get it fixed by a professional.

Final Thoughts

Peloton is a great exercise bike but it comes with its own set of problems. One of the most common problems that people face is that the headphone jack doesn’t work. In this article, we have discussed the reasons why this problem occurs and we have also given some solutions that you can try in order to fix it.

We hope that this article was helpful and you were able to fix the problem. If not, then we recommend that you get the Peloton bike’s headphone jack fixed by a professional.

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Tonny is an active cyclist with 7+ years of experience in coaching. With over 500 trained students, he is currently promoting safe cycling around the globe.

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